Privacy Policy
Your privacy matters to us. This policy explains how krenivox collects, uses, and protects your personal information when you use our financial decision-making services.
Last Updated: March 15, 2025
Information We Collect
krenivox collects various types of information to provide you with personalized financial guidance and improve our services. We're transparent about what we collect and why we need it.
Personal Information
- Name, email address, and contact details when you register
- Financial goals, income ranges, and investment preferences
- Age, location (for regulatory compliance), and occupation
- Communication preferences and service feedback
Technical Information
- Device information, browser type, and operating system
- IP address and general location data
- Website usage patterns and feature interactions
- Session duration and page views for service improvement
How We Use Your Information
Your information helps us deliver better financial education and decision-making tools. We use data responsibly and only for legitimate business purposes.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Service Delivery | Personal details, financial goals | Contract performance |
| Communication | Contact information, preferences | Legitimate interest |
| Service Improvement | Usage data, feedback | Legitimate interest |
| Legal Compliance | All relevant data | Legal obligation |
We never sell your personal information to third parties. Any data sharing is limited to essential service providers and is governed by strict confidentiality agreements.
Your Privacy Rights
Under Australian privacy laws and international standards, you have comprehensive rights regarding your personal information. We make it easy to exercise these rights.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this within 30 days at no cost.
Correct Information
Update or correct any inaccurate personal information. You can do this through your account or by contacting us directly.
Delete Your Data
Request deletion of your personal information, subject to legal requirements and legitimate business needs.
Restrict Processing
Limit how we use your information in certain circumstances, such as when accuracy is disputed.
Data Security & Storage
We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. Your data is stored securely in Australia with appropriate technical safeguards.
Security Measures
- 256-bit SSL encryption for all data transmission
- Regular security audits and penetration testing
- Multi-factor authentication for staff access
- Automated backup systems with secure recovery protocols
- Staff training on privacy and security best practices
We retain your personal information only as long as necessary to provide services or as required by Australian law. Financial records may be kept for up to 7 years as required by regulatory obligations.
Cookies & Tracking
Our website uses cookies and similar technologies to enhance your experience and analyze site usage. You can control cookie settings through your browser.
Cookie Types
- Essential cookies for site functionality and security
- Performance cookies to understand how visitors use our site
- Preference cookies to remember your settings and choices
- No third-party advertising or tracking cookies
Third-Party Services
We work with trusted service providers to deliver our services effectively. All partners are required to maintain strict privacy and security standards.
These may include payment processors, email service providers, and analytics tools. We share only the minimum necessary information and require contractual privacy protections.
We do not transfer personal information outside Australia without appropriate safeguards and your consent, except where required by law or necessary for service delivery.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or prominent website notification.
We encourage you to review this policy regularly. Your continued use of our services after changes indicates acceptance of the updated terms.
Privacy Questions?
Contact our Privacy Officer for any questions about this policy or your data rights.